Do you take insurance?

Yes! CWS is now in-network with Blue Cross Blue Shield. For all other insurance plans we are out-of-network and at the end of each month, you are provided with a superbill that can be submitted to your insurance for reimbursement.

What questions do I ask my insurance company about out-of-network?

Do I have out-of-network benefits? Do my out-of-network benefits cover mental health services? What dollar amount or percentage of each psychotherapy session is reimbursed or covered? Is there a limit to how many psychotherapy sessions per calendar year are covered in my plan? How do I submit a request for reimbursement? Do I have an out-of-network deductible or out-of-pocked maximum? What is the typical wait time between submitting a claim and receiving reimbursement?

What does it mean to be a concierge group practice?

CWS is a concierge group practice, which means clients have access to additional services not covered by their insurance company. These include communication with other providers, updates to family members, access to personalized referrals from our vast and vetted network, access to streamlined and personalized referrals to higher levels of care if/when needed, and continued education and growth of your provider. We believe that it is the therapists job to educate themselves not the clients job to educate their therapist. There is a monthly concierge services fee not reimbursable by your insurance company.

What are CWS rates?

The cost of sessions range from $175-250 for a 45-minute session to $225-300 for a 75-minute initial consultation. 30-minute Parent Guidance sessions range from $100-150. 8-week in-person groups are $60/session. Concierge services are included in the private pay rate. For more detailed information regarding our fees, please reach out.

Does CWS offer in-person sessions?

CWS is currently offering telehealth appointments only for all services other than groups. Individual therapists may be able to accommodate a session in the community when clinically appropriate. See the groups page for more info regarding in-person offerings.

Where does CWS offer services?

Due to the telehealth platform, all of MA. Alexa Roe can also see clients throughout PA.

What is a Good Faith Estimate/No Surprises Act?

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 368-1019.